Description
The software-based phone allows users to call over an Internet connection without needing designated physical hardware. Softphones can be installed on desktops, laptops, and mobile devices, providing high mobility and flexibility for communication. Unlike traditional physical phones, which rely on fixed physical devices, softphones operate using VoIP (Voice over Internet Protocol) technology, transmitting voice data via the Internet connection.
How do I request support?
Click the "Request Soft-Phone Support" button in the top right to begin the process.
Next Steps?
We will review your ticket and let you know if we need additional information to ensure you have the best resources.
You can track the progress of your request!
Once your ticket is submitted, you’ll receive a confirmation email with a unique ticket number. You can use this number to check the status of your request through our support portal or by contacting our support team directly. We’ll keep you updated on any critical developments regarding your ticket.