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Services or Offerings?
Distance Learning
  1. Services
  2. Teaching and Learning
In keeping with the University’s Values including but not limited to, access and quality, the Center for Instructional Innovation and Technology Services (CIITS) supports student learning through eCourses (Canvas) for online, hybrid and web-assist course delivery.
Guest Accounts
  1. Services
  2. DO_NOT_Use-Archive-Services-Pre July2024
  3. Accounts and Access
PVAMU hosts many visitors on any given day. Some are visiting students, some are vendors on campus for meetings, some are participants in a PVAMU hosted conference.
IT Issues/Requests
  1. Services
  2. DO_NOT_Use-Archive-Services-Pre July2024
  3. Report an Issue / Open a Ticket
Need help with IT needs? Open a ticket to request assistance from CITE
Priority 1 - Classroom A/V Emergency
  1. Services
  2. A/V Classroom & Conference Room
An ongoing issue with the audio-visual hardware or software prevents a professor from delivering course content.
Software Installations & Updates
  1. Services
  2. Software & Applications
Our service handles application installation and updates.
Software Security Review (ISO)
  1. Services
  2. Software & Applications
Software Security Review is a comprehensive evaluation process designed to ensure that the software used in your service catalog meets the highest security standards.
Website Assistance Request
  1. Services
  2. Web Services
Request support for creating, maintaining, updating, and adjusting websites. Our team provides comprehensive services to ensure your website is functional, up-to-date, and tailored to your needs.
CITE Training Request
  1. Services
  2. Information Technology Training
The Center for Information Technology Excellence provides access to Information Technology training focused on tools utilized at PVAMU.
Classroom Audio-Visual
  1. Services
  2. A/V Classroom & Conference Room
Get assistance with the educational technology equipment in a classroom.
Equipment - Install
  1. Services
  2. Networking & Wireless
Our team handles implementing, maintaining, and repairing computer networks.
General Email Issues
  1. Services
  2. Email, Calendar, and Messaging
Our General Email Support Service is designed to assist you with email-related needs, including email setup, troubleshooting, inbox management, and security.
General Phone Support
  1. Services
  2. Telephone & Voice Mail
Our General Phone Support service provides comprehensive assistance for all your telecommunication needs.
General Support: Laptop, Desktop, Monitor and Printers
  1. Services
  2. Computer, Device, and Printing Support
Our IT support team is dedicated to providing comprehensive assistance for all your technology needs.
Password Reset
  1. Services
  2. Accounts & Access
You can change your password online. However, if you are having trouble resetting your password, you can open a support ticket.
Accounts
  1. Services
  2. Accounts & Access
Accounts can consist of PantherNet ID , Password management , Wireless Guest Account, and Special purpose Ad Account.