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Services or Offerings?
Priority 1 - Classroom A/V Emergency
  1. Services
  2. A/V Classroom & Conference Room
An ongoing issue with the audio-visual hardware or software prevents a professor from delivering course content.
Software Installations & Updates
  1. Services
  2. Software & Applications
Our service handles application installation and updates.
Software Security Review (ISO)
  1. Services
  2. Software & Applications
Software Security Review is a comprehensive evaluation process designed to ensure that the software used in your service catalog meets the highest security standards.
Website Assistance Request
  1. Services
  2. Web Services
Request support for creating, maintaining, updating, and adjusting websites. Our team provides comprehensive services to ensure your website is functional, up-to-date, and tailored to your needs.
CITE Training Request
  1. Services
  2. Information Technology Training
The Center for Information Technology Excellence provides access to Information Technology training focused on tools utilized at PVAMU.
Classroom Audio-Visual
  1. Services
  2. A/V Classroom & Conference Room
Get assistance with the educational technology equipment in a classroom.
Equipment - Install
  1. Services
  2. Networking & Wireless
Our team handles implementing, maintaining, and repairing computer networks.
General Email Issues
  1. Services
  2. Email, Calendar, and Messaging
Our General Email Support Service is designed to assist you with email-related needs, including email setup, troubleshooting, inbox management, and security.
General Phone Support
  1. Services
  2. Telephone & Voice Mail
Our General Phone Support service provides comprehensive assistance for all your telecommunication needs.
General Support: Laptop, Desktop, Monitor and Printers
  1. Services
  2. Computer, Device, and Printing Support
Our IT support team is dedicated to providing comprehensive assistance for all your technology needs.
Password Reset
  1. Services
  2. Accounts & Access
You can change your password online. However, if you are having trouble resetting your password, you can open a support ticket.
Accounts
  1. Services
  2. Accounts & Access
Accounts can consist of PantherNet ID , Password management , Wireless Guest Account, and Special purpose Ad Account.
Cell Phone Request
  1. Services
  2. Telephone & Voice Mail
Does your role require a PV issued cell phone?
Conference Room or Auditorium Audio-Visual
  1. Services
  2. A/V Classroom & Conference Room
A/V support for Conference Rooms and Auditoriums.
Departmental and/or Organizational Email Account Support
  1. Services
  2. Email, Calendar, and Messaging
Get expert assistance with creating, configuring, and troubleshooting your departmental or organizational email accounts.