Service Catalog

Categories (10)

Computer, Device, and Printing Support

Whether it’s a desktop, laptop, mobile device, or printer, our team is dedicated to delivering reliable and responsive service to meet all your IT requirements.
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A/V Classroom & Conference Room

The Audio-Visual Services division of the CITE Department provides support that improves the educational environment in lecture halls, meeting rooms, and laboratories. This includes setting up, upkeep, and repairing audio-visual devices like projectors, sound systems, mics, recording equipment, and smart boards. Additionally, the team offers instruction and advice for optimal use of the audio-visual tools provided.
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Accounts & Access

Information about your accounts includes physical access, administrative and business application access, requesting a new account, and more.
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Information Technology Training

CITE provides training courses to improve user experience with multiple applications and software.
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Email, Calendar, and Messaging

The Communication and Collaboration IT service category encompasses essential tools like Email, Calendar, and Messaging.Having trouble sending or accessing email? Need access to a shared mailbox? Need to Delegate access.
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Telephone & Voice Mail

Our comprehensive solution combines phone services, physical phones, softphones, voicemail support, and e-fax capabilities. Our system ensures seamless communication and efficient message handling, whether in the office or on the go.
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Software & Applications

Software & Applications Service: Our comprehensive offering covers a range of critical tasks related to software and applications. This includes ISO security reviews, ensuring compliance with industry standards. We also handle application installation and updates, keeping your software stack current and secure. Additionally, we address general functionality issues, troubleshooting, and optimizing performance. Count on us to keep your applications running smoothly!
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Networking & Wireless

Our team handles implementing, maintaining, and repairing computer networks. We set up internet connections in various environments, connecting devices via physical cables or wireless frequencies. Whether it’s local area networks (LANs), wide area networks (WANs), or Intranets, count on us to ensure reliable, secure communication.
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Web Services

Products and services open to the University to create or improve their department's website presents.
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CITE Only (Internal Use)

For Internal Use Only
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