Service Catalog

Categories (8)

Report an Issue / Open a Ticket

You are now able to send in a ticket containing your problems and service requests and get a direct response.

Hardware and Software

Maintenance services include both hardware maintenance and support services, and network software maintenance and support services.

Teaching and Learning

Service offerings related to Instructional Design and Distance Learning for educational technologies and professional development opportunities.

Accounts and Access

Access to online services, account unlocking, password resets, name changes, temporary & guest accounts, VPN access

Web Services

Products and services open to the University to create or improve their department's website presents.


Foundational services that support the operation and management of the enterprise IT environment. Includes data center services, database management, network and connectivity management, and server and storage management.

Information Technology Training

The Center for Information Technology Excellence (CITE) is committed to helping students, faculty, and staff make best use of the IT solutions offered at PVAMU. CITE offers a variety of trainings to improve user experience on a variety of applications and software.