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Knowledge Base
Categories (11)
Phone Services
Telephone and Voicemail service.
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WiFi/Networks
Information about the Wireless Network at PVAMU.
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VDI - Panther Virtual Desktop
Enjoy the benefit of the Panther Virtual Desktop, available to all currently enrolled students, providing remote access to vital applications and resources.
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Audio/Visual (AV)
Audiovisual service providers frequently offer web streaming, video conferencing, and live broadcast services.
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Web Services
Products and services open to the University to create or improve their department's website presents.
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Storage and Data
Files and documents are recorded digitally and saved in a storage system for future use. Data storage makes it easy to back up files for safekeeping and quick recovery in the event of an unexpected computing crash or cyberattack.
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Email and Collaboration
Office 365 is a cloud-based set of applications by Microsoft. Prairie View A&M University has deployed online Email (Outlook), and will deploy additional applications such as OneDrive, & Teams shortly.
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Hardware and Software
Maintenance services include both hardware maintenance and support services, and network software maintenance and support services.
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Accounts and Access
Access to online services, account unlocking, password resets, name changes, temporary & guest accounts, VPN access
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Teaching and Learning
Technology and collaboration facilities on three Prairie View A&M university campuses.
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Security
Information technology security, compliance and governance as well as regulations.
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