Knowledge Base

Categories (12)

Phone Services

Telephone and Voicemail service.

WiFi/Networks

Guides to help you connect with the wireless network (PVMobileNet) on campus

VDI - Panther Virtual Desktop

Welcome to the Panther Virtual Desktop Pilot program. Information Technology Services is collaborating with selected departments and users to pilot a program to provide a virtual desktop environment.

Audio/Visual (AV)

Audiovisual service providers frequently offer web streaming, video conferencing, and live broadcast services.

Web Services

Products and services open to the University to create or improve their department's website presents.

Storage and Data

Files and documents are recorded digitally and saved in a storage system for future use. Data storage makes it easy to back up files for safekeeping and quick recovery in the event of an unexpected computing crash or cyberattack.

Email and Collaboration

Office 365 is a cloud-based set of applications by Microsoft. Prairie View A&M University has deployed online Email (Outlook), and will deploy additional applications such as OneDrive, & Teams shortly.

Hardware and Software

Maintenance services include both hardware maintenance and support services, and network software maintenance and support services.

Accounts and Access

Access to online services, account unlocking, password resets, name changes, temporary & guest accounts, VPN access

Teaching and Learning

Technology and collaboration facilities on three Prairie View A&M university campuses.

Security

Information technology security, compliance and governance as well as regulations.

Alexa

All smart devices will be powered by PVAMU Skill, and will be equipped to answer over 100 of student questions, such as “what is the last date to pay tuition”, “Where is financial aid’s office”, etc…