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- Knowledge Base
- Accounts and Access
The VPN service is available to all regular, full-time PVAMU faculty or staff employees that have a valid PVAMU Domain AD User Account. The VPN services are also available for authorized contractors. If you currently have access to VPN but never submitted a VPN request to the Office of Information Resource Management, you will be required to submit the VPN form.
- Knowledge Base
- Email and Collaboration
Microsoft 365 is a comprehensive cloud-powered productivity platform that combines best-in-class Office apps like Word, Excel, and PowerPoint with intelligent online services, advanced security features, and 1 TB of OneDrive cloud storage. Designed to help individuals and organizations achieve more, Microsoft 365 supports hybrid and flexible work environments, offering tools for collaboration, communication, and productivity across various devices
- Knowledge Base
- Accounts and Access
Easily reset your PVAMU password online to regain access to your accounts. Follow the step-by-step instructions to securely update your password and ensure seamless access to all PVAMU systems.
- Knowledge Base
- WiFi/Networks
This article explains the available Prairie View A&M University wireless networks (PV-STUDENT, PV-FACULTY/STAFF, PVAMU-Guest, and Eduroam), who should use them, and how to connect. It also includes troubleshooting guidance for Apple devices.
- Knowledge Base
- WiFi/Networks
Prairie View A&M University has implemented Passpoint (Hotspot 2.0) technology to enhance wireless performance in areas with weak cellular coverage. This feature allows your device to automatically and securely connect to your carrier’s network through the PVAMU CITE WiFi system — providing faster, more reliable, and secure connectivity across campus.
- Knowledge Base
- Teaching and Learning
This guide provides step-by-step instructions for faculty and staff on installing the Printer Logic Client and enabling the Printer Logic plugin in Google Chrome. Following these steps ensures your printer can be properly connected and managed within PVAMU’s secure network.
- Knowledge Base
- WiFi/Networks
This article explains how PVAMU employees can request and connect to the university’s Virtual Private Network (VPN) using Cisco AnyConnect with Azure SSO authentication.
- Knowledge Base
- Audio/Visual (AV)
This article provides procedures for handling classroom and lab technology emergencies that prevent classes from starting or continuing. It outlines basic troubleshooting steps, escalation instructions, and contact information for immediate AV support, as well as guidelines for requesting additional equipment in advance.
- Knowledge Base
- Hardware and Software
Applying for and receiving financial aid should be a smooth process! However, sometimes that process may be halted by those little red flags on your account that signifies “unsatisfied requirements”. Have you ever had to ask, “Did you receive the documents I faxed?” Are you tired of the long commutes, the waiting, the unknown status, and other key concerns regarding your documents?
- Knowledge Base
- Storage and Data
Proofpoint is an email filtering system designed to protect users from phishing attempts and malware attacks. Proofpoint also provides Data Loss Prevention by quarantining emails send with confidential information (social security number, credit card numbers, etc) outside of PVAMU network.
- Knowledge Base
- Email and Collaboration
Zoom’s web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices. Additionally, Zoom can be used with conventional phone lines for audio conferencing. Finally, this online platform can also connect to existing Smart Labs that contain Polycom, Tandberg, LifeSize, and similar devices.
- Knowledge Base
- Storage and Data
- Records Management
Any written, photographic, or other recorded information created or received by or on behalf of a System member that documents activities in the conduct of the state business or use of public resources (Texas Government Code §441.180). E-mails received on office computers fall under this definition of State Record. Therefore they should be treated as such regardless of the nature of the e-mail content. Examples of records include:
- Knowledge Base
- Storage and Data
- Records Management
Record destruction refers to the removal of the record from whatever storage system that you use only after the expiration of the state mandated retention period. There are multiple methods of destruction and for paper records, shredding is the recommended method. For electronic records being stored in a document management system, there is a built in methodology that removes the record and ensures that it cannot be reconstructed.
- Knowledge Base
- Hardware and Software
- Banner
The Banner Document Management system holds all documents pertaining to a student’s record. This system is maintained by the various owners of information in Banner.
- Knowledge Base
- Security
Messages that Mimecast identifies as clear, undeniable spam (like those attempting to maliciously spoof a PVAMU email address or that contain known, malicious links) will drop before delivery. Solicitations, unwanted listserves, and other types of content are held by Mimecast, and users receive an email every day at 8 am, 12 pm and 4 pm with options to release emails they don’t consider spam.