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- Knowledge Base
- Hardware and Software
The approved PC and Mac Standards are listed below. They are set up as different possible bundles designed for most office requirements.
**Mac Standards - Coming Soon**
- Knowledge Base
- Storage and Data
- Records Management
Record Retention refers to the time period that a document is kept or “retained” whether in electric or paper format. The time period varies for different types of documents and these periods are all contained in the Records Retention Schedule.
- Knowledge Base
- Hardware and Software
- Banner
In order to gain access to Banner you will have to follow the instructions/steps provided
- Knowledge Base
- Email and Collaboration
Once your mailbox has been migrated you’ll need to make some minor adjustments to your email account on both the iPhone and Android mobile devices.
- Knowledge Base
- Security
Learn how to reset your PVAMU password online.
- Knowledge Base
- Phone Services
The VPN service is available to all regular, full-time PVAMU faculty or staff employees that have a valid PVAMU Domain AD User Account. The VPN services are also available for authorized contractors. If you currently have access to VPN but never submitted a VPN request to the Office of Information Resource Management, you will be required to submit the VPN form.
- Knowledge Base
- Hardware and Software
Laserfiche is the Document Management System that the university is currently using. Documents are stored electronically by scanning them into a repository and they can then be later retrieved and viewed depending upon the access level that you have been granted. The reason for imaging the documents is that it prevents loss of records, saves storage space, allows easy management of documents and makes finding the information easier.
- Knowledge Base
- VDI - Panther Virtual Desktop
- Knowledge Base
- Storage and Data
Microsoft OneDrive is the cloud storage and file sharing service that keeps all your files in one location, which can be accessed from anywhere and any device, similar to Syncplicity.
- Knowledge Base
- Storage and Data
- Records Management
The Records Destruction Form must be completed with all departmental signatures and then submitted for review by the University Records Officer prior to the destruction of any records, with the exception of records that are determined to be Convenience Copies.
- Knowledge Base
- Email and Collaboration
PVPlace is a portal that gives users access to secured information on the PV intranet, PantherTracks, Panther Email. PVPlace is a communication tool that allows users in PVAMU
Community to receive announcements and personal announcements.
- Knowledge Base
- Email and Collaboration
Microsoft Teams is the ultimate messaging app for your organization workspace for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji! All in one place, all in the open, all accessible to everyone.
- Knowledge Base
- Phone Services
Voice over IP (VoIP) is becoming an increasingly popular form of telephone service. VoIP works by taking the voice signals on your telephone, converting the signals to digital information, and sending them over a computer network instead of over traditional telephone lines.
- Knowledge Base
- Security
Messages that Mimecast identifies as clear, undeniable spam (like those attempting to maliciously spoof a PVAMU email address or that contain known, malicious links) will drop before delivery. Solicitations, unwanted listserves, and other types of content are held by Mimecast, and users receive an email every day at 8 am, 12 pm and 4 pm with options to release emails they don’t consider spam.
- Knowledge Base
- Security
DUO is an easy to use, two factor authentication solution to protect you and University Data!