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- Knowledge Base
- WiFi/Networks
Prairie View A&M University has implemented Passpoint (Hotspot 2.0) technology to enhance wireless performance in areas with weak cellular coverage. This feature allows your device to automatically and securely connect to your carrier’s network through the PVAMU CITE WiFi system — providing faster, more reliable, and secure connectivity across campus.
- Knowledge Base
- Teaching and Learning
This guide provides step-by-step instructions for faculty and staff on installing the Printer Logic Client and enabling the Printer Logic plugin in Google Chrome. Following these steps ensures your printer can be properly connected and managed within PVAMU’s secure network.
- Knowledge Base
- WiFi/Networks
This article explains how PVAMU employees can request and connect to the university’s Virtual Private Network (VPN) using Cisco AnyConnect with Azure SSO authentication.
- Knowledge Base
- Audio/Visual (AV)
This article provides procedures for handling classroom and lab technology emergencies that prevent classes from starting or continuing. It outlines basic troubleshooting steps, escalation instructions, and contact information for immediate AV support, as well as guidelines for requesting additional equipment in advance.
- Knowledge Base
- Email and Collaboration
Zoom’s web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices. Additionally, Zoom can be used with conventional phone lines for audio conferencing. Finally, this online platform can also connect to existing Smart Labs that contain Polycom, Tandberg, LifeSize, and similar devices.
- Knowledge Base
- Storage and Data
- Records Management
Record destruction refers to the removal of the record from whatever storage system that you use only after the expiration of the state mandated retention period. There are multiple methods of destruction and for paper records, shredding is the recommended method. For electronic records being stored in a document management system, there is a built in methodology that removes the record and ensures that it cannot be reconstructed.
- Knowledge Base
- Storage and Data
- Records Management
This article provides an overview of the policies, training, and resources available to support records management at PVAMU. It includes official regulations, state laws, training opportunities, and university-specific guides to help faculty, staff, and students manage information securely and in compliance with state and system requirements.
- Knowledge Base
- Storage and Data
- Records Management
Records management is an ongoing process and regardless of having a good filing system, the records will need to be monitored and reviewed. It is highly recommended that departments establish a Records Clean-up Day.
- Knowledge Base
- Email and Collaboration
This article outlines the importance of cybersecurity awareness at Prairie View A&M University and provides practical steps to help students, faculty, and staff safeguard their digital identities. Topics include recognizing phishing attempts, securing passwords, enabling multi-factor authentication, and reporting suspicious activity.
- Knowledge Base
- Accounts and Access
This article explains how Prairie View A&M University students, faculty, and staff can create secure passwords, reset forgotten credentials, and follow best practices for account security. It also highlights the use of Microsoft Authenticator as PVAMU’s Multi-Factor Authentication (MFA) tool.
- Knowledge Base
- Email and Collaboration
Microsoft Teams is the ultimate messaging app for your organization workspace for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji! All in one place, all in the open, all accessible to everyone.
- Knowledge Base
- Hardware and Software
- Banner
Please read the instructions provided on each of the forms, which are located in the Forms Library. Further instructions on how to complete the appropriate forms and how to route them for approval are on the respective forms.
- Knowledge Base
- Storage and Data
- Records Management
The Records Destruction Form must be completed with all departmental signatures and then submitted for review by the University Records Officer prior to the destruction of any records, with the exception of records that are determined to be Convenience Copies.
- Knowledge Base
- Web Services
WordPress is used to maintain Prairie View A&M University’s website. You must attend WordPress Training provided by Web Services Department before requesting access.
- Knowledge Base
- Web Services
This article outlines PVAMU’s website content and style guidelines to ensure clarity, accessibility, and professionalism. Content should be written clearly, avoid internal jargon, and be tailored for specific audiences such as visitors, students, faculty, and staff.