Popular Services
Our services include Banner 9, Banner Document Management, DocuSign, and Laserfiche support.
Accounts can consist of PantherNet ID , Password management , Wireless Guest Account, and Special purpose Ad Account.
You can change your password online. However, if you are having trouble resetting your password, you can open a support ticket.
Our General Email Support Service is designed to assist you with email-related needs, including email setup, troubleshooting, inbox management, and security.
Need help with IT needs? Open a ticket to request assistance from CITE
Our IT support team is dedicated to providing comprehensive assistance for all your technology needs.
Request support for creating, maintaining, updating, and adjusting websites. Our team provides comprehensive services to ensure your website is functional, up-to-date, and tailored to your needs.
Our General Phone Support service provides comprehensive assistance for all your telecommunication needs.
PVAMU employees -- Use this service request to receive quote(s) for Dell or Apple computer equipment.
Our Physical Phone Acquisition service provides employees with the necessary hardware to stay connected and productive.
Our IT team offers specialized support for Virtual Private Network (VPN) clients to ensure secure and reliable remote access.
Our service handles application installation and updates.
Get assistance with the educational technology equipment in a classroom.
Software Security Review is a comprehensive evaluation process designed to ensure that the software used in your service catalog meets the highest security standards.
The Center for Information Technology Excellence provides access to Information Technology training focused on tools utilized at PVAMU.
Our E-Faxing Service allows users to send and receive faxes electronically, eliminating the need for traditional fax machines.
A/V support for Conference Rooms and Auditoriums.
The software-based phone allows users to call over an Internet connection without needing designated physical hardware.
An ongoing issue with the audio-visual hardware or software prevents a professor from delivering course content.
General support and troubleshooting for PV-Owned Tablet or Cell Phone
Our IT team provides comprehensive support services for your computing needs.
Our team handles implementing, maintaining, and repairing computer networks.
Get expert assistance with creating, configuring, and troubleshooting your departmental or organizational email accounts.
In keeping with the University’s Values including but not limited to, access and quality, the Center for Instructional Innovation and Technology Services (CIITS) supports student learning through eCourses (Canvas) for online, hybrid and web-assist course delivery.
PVAMU hosts many visitors on any given day. Some are visiting students, some are vendors on campus for meetings, some are participants in a PVAMU hosted conference.