Popular Services
Our IT support team is dedicated to providing comprehensive assistance for all your technology needs.
Get expert assistance with creating, configuring, and troubleshooting your departmental or organizational email accounts.
Our services include Banner 9, Banner Document Management, DocuSign, and Laserfiche support.
Our General Phone Support service provides comprehensive assistance for all your telecommunication needs.
Accounts can consist of PantherNet ID , Password management , Wireless Guest Account, and Special purpose Ad Account.
Our service handles application installation and updates.
Get assistance with the educational technology equipment in a classroom.
Request support for creating, maintaining, updating, and adjusting websites. Our team provides comprehensive services to ensure your website is functional, up-to-date, and tailored to your needs.
Our General Email Support Service is designed to assist you with email-related needs, including email setup, troubleshooting, inbox management, and security.
PVAMU employees -- Use this service request to receive quote(s) for Dell or Apple computer equipment.
An ongoing issue with the audio-visual hardware or software prevents a professor from delivering course content.
Our team handles implementing, maintaining, and repairing computer networks.
The Center for Information Technology Excellence provides access to Information Technology training focused on tools utilized at PVAMU.
General support and troubleshooting for PV-Owned Tablet or Cell Phone
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A/V support for Conference Rooms and Auditoriums.
Software Security Review is a comprehensive evaluation process designed to ensure that the software used in your service catalog meets the highest security standards.
Our Physical Phone Acquisition service provides employees with the necessary hardware to stay connected and productive.
The software-based phone allows users to call over an Internet connection without needing designated physical hardware.
You can change your password online. However, if you are having trouble resetting your password, you can open a support ticket.
Our IT team provides comprehensive support services for your computing needs.
Request elevated roles in the Azure systems, e.g., Intune, Sharepoint, Helpdesk, etc.
Our IT team offers specialized support for Virtual Private Network (VPN) clients to ensure secure and reliable remote access.