Popular Services

Need help with IT needs? Open a ticket to request assistance from CITE


PVPlace is a portal that gives users access to secured information on the PV intranet, PantherTracks, Panther Email.


Faculty and Advisors have access to PantherTracks which allows them to perform certain functions such as viewing and entering grades for students, performing degree assessments to better advise students.


Accounts can consist of PantherNet ID , Password management , Wireless Guest Account, and Special purpose Ad Account.


This is contact information for ITS phone services. Voice over IP (VoIP) is becoming an increasingly popular form of telephone service. VoIP works by taking the voice signals on your telephone, converting the signals to digital information, and sending them over a computer network instead of over traditional telephone lines.


You can change your password online. However, if you are having trouble resetting your password, you can open a support ticket.


PVAMU employees -- Use this service request to receive quote(s) for Dell or Apple computer equipment.


Our team handles implementing, maintaining, and repairing computer networks.


General support and troubleshooting for PV-Owned Tablet or Cell Phone


Get assistance with the educational technology equipment in a classroom.


CITE offers multiple platforms for online forms creation.


Banner is a software application developed specifically for higher education institutions and is used to maintain alumni, financial, student and personnel data. There are two instances of Banner information, PROD and TEST. PROD has current/up to date information and TEST has the previous days data and is used mainly for testing of forms and processes.


An ongoing issue with the audio-visual hardware or software prevents a professor from delivering course content.


In keeping with the University’s Values including but not limited to, access and quality, the Center for Instructional Innovation and Technology Services (CIITS) supports student learning through eCourses (Canvas) for online, hybrid and web-assist course delivery.


Our service handles application installation and updates.


The Center for Information Technology Excellence provides access to Information Technology training focused on tools utilized at PVAMU.


Our Annual Website Review ensures that the information presented in pvamu.edu is up-to-date.

In order to establish the new guidelines set forth for website maintenance at Prairie View A&M University, the content managers of the website are required to meet with Office of Web Services to evaluate their web content. During the evaluation, a determination will be made on which content should be placed on the public website and which should be moved to the university intranet.


The software-based phone allows users to call over an Internet connection without needing designated physical hardware.


The Banner Document Management system holds all documents pertaining to a student’s record. This system is maintained by the various owners of information in Banner.


DocuSign allows documents to be created, routed and signed with an electronic signature.


Website hosting and maintenance services for websites hosted by PVAMU