Description
This service allows users to report any disruptions or outages affecting IT services within the university. Whether it's internet connectivity issues, email problems, or system failures, users can log the details of the disruption to ensure timely resolution. The service aims to streamline the reporting process and enhance communication between users and the IT support team, ensuring minimal impact on university operations.
How do I open a support ticket?
Click the "Submit a Service Disruption Ticket" button in the top right corner to start.
Next Steps?
This will update the CITE outage board.