EFax

Additional Help and Resources

Login to XM Fax to access online documentation using the Help menu. Additional content can be found at:

• Documentation about how to use the XM Fax Web Client to send and receive fax: https://faxus1.xmedius.com/faxhelp/index.jsp
• Knowledge base about various integrations capabilities and account management: OpenText™ | My Support
• XMedius direct support is available by opening a New Technical Ticket or dialing 1-800-540-7292.

Online Learning Resources

There are supplemental videos available to assist with understanding, configuration, and use of XMedius Cloud Solutions applications.

XM Fax User Training Video: Approximately 45 minutes

• XM Fax Web Client - Overview
• XM Fax Web Client Viewing a Fax
• XM Fax Web Client Address Book
• XM Fax Web Client Sending a Fax
• XM Fax Web Client Status and Resubmit
• SendFax Simple Interface (SendFax is an optional free download utility).
• SendFax advanced Interface

XM SendSecure videos for common features: Approximately 30 minutes

• XM SendSecure - Overview
• XM SendSecure - Close a SafeBox and Look at the Audit Trail
• XM SendSecure - Receive a File
• XM SendSecure - Send a File using Outlook
• XM SendSecure - Send a file using a Web Client