IT Issues/Requests

Self Service Online Tickets:

CITE department has set up this self-service site to better help faculty, staff and students. You are now able to send in a ticket containing your problems and service requests and get a direct response. Please make sure to be as specific as possible.

Help Us Help You...

• If the matter involves an online class (or classes) go to (http://ecourses.pvamu.edu)
• If the matter involves financial aid click here http://pvamu.edu/pvplace
• If the matter involves a piece of equipment: Please identify any affected hardware, whether that is a telephone, a computer, or a peripheral. Be sure to identify the physical location of the equipment.
• If the matter involves software: Please be as specific as possible on the name and the version of the software as well as the platform of the software (PC, MAC or other).
• If the matter involves a service: Please be specific about the service and how it, or the lack of it, is affecting you.