University-Issued Cell Phone Request – PVAMU

Intended Audience: Faculty and Staff

Summary

This article explains how PVAMU employees can request a university-issued cell phone for official business use. Eligible employees must have roles requiring frequent communication outside standard hours or mobile access to university systems. Requests are submitted through the University Cell Phone Request Form, reviewed by the department head and Vice President, and fulfilled by IT upon approval. Devices are for official use only, remain university property, and must be returned if the employee separates or changes roles.

Problem

Some employees require reliable mobile communication beyond standard business hours or while working off-campus. Without a university-issued device, access to critical systems and compliance-related operations may be limited.

Solution

PVAMU provides university-issued cell phones to eligible employees. Requests are submitted through the University Cell Phone Request Form and must be approved by the employee’s department head and Vice President. Once approved, IT provisions the device and ensures it is configured for official use.

Eligibility

University cell phones are available to employees whose roles require:

  • Frequent communication outside standard business hours

  • Mobile access to university systems while off-campus

  • Operational or compliance-related mobile connectivity

All requests must be approved by the employee’s department head and Vice President.

Steps

Request Process

1. Access the Request Form

Log in with your PVAMU credentials to access the secure form:👉 Submit a University Cell Phone Request

2. Complete Required Fields

The form will request the following information:

  • Employee contact information

  • Alternate contact for service issues

  • Department head information

  • Type of service (e.g., New Cell Phone)

  • Selected VP for approval

  • Preferred service plan (e.g., Unlimited Voice, Data, Tethering, and Hotspot – $44.99/month)

  • Comments or justification for the request

3. Submit for Approval

Once submitted, the form will automatically route to the designated VP and department head for review and approval.

4. IT Fulfillment

After approval, IT will provision the device and notify the employee when it is ready for pickup or delivery.

Usage Guidelines

  • Devices are for official university business only.

  • Personal use must be minimal and compliant with PVAMU policy.

  • Lost or stolen devices must be reported immediately to IT.

  • Devices remain university property and must be returned upon separation or reassignment.

Support

For assistance with the form or service, contact:

📧 IT Help Desk: helpdesk@pvamu.edu
📞 Phone: (936) 261-2525

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