Phone Services

Telephone and Voicemail service.

Articles (9)

Downloading the Webex App

Learn how to download and install the Webex app on your device. While Webex is pre-installed on University computers, these instructions guide you through checking for the app, downloading it if needed, signing in with your PVAMU credentials, and setting up voicemail.

How to Use Voicemail in Webex Calling (Desktop App, Desk Phone, and Mobile App)

This article explains how to access, set up, and manage voicemail in Webex Calling using both the Webex desktop app and traditional desk phones. Topics include setting a password, recording greetings, listening to messages, skipping greetings, forwarding messages, and troubleshooting voicemail issues.

Introduction to Webex (Desktop App, Mobile App, and Desk Phone)

PVAMU has transitioned from the traditional VoIP phone system to Webex Calling, a cloud-based platform that allows calls and voicemail to be managed from the Webex desktop app, mobile app, and desk phones. This article explains how to log in, place calls, and use voicemail features across all supported devices.

Making Conference Calls with Webex (Desktop App, Mobile App, and Desk Phone)

Learn how to set up and manage conference calls in Webex using the desktop app, mobile app, or desk phone. This guide covers adding participants, merging calls, and managing multi-party conversations.

Phone Services Rates

Phone line rates

University-Issued Cell Phone Request – PVAMU

This article outlines the process for Prairie View A&M University (PVAMU) employees to request a university-issued cell phone for official business use.

Using Speed Dial with Webex (Desktop App, Mobile App, and Desk Phone)

Use Favorites in the Webex apps for quick calling, and programmable line keys on desk phones for traditional speed dial.