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Services or Offerings?
Accounts
  1. Services
  2. Accounts and Access
Accounts can consist of PantherNet ID , Password management , Wireless Guest Account, and Special purpose Ad Account.
Annual Website Review
  1. Services
  2. Web Services
Our Annual Website Review ensures that the information presented in pvamu.edu is up-to-date.

In order to establish the new guidelines set forth for website maintenance at Prairie View A&M University, the content managers of the website are required to meet with Office of Web Services to evaluate their web content. During the evaluation, a determination will be made on which content should be placed on the public website and which should be moved to the university intranet.
Azure Role Request
  1. Services
  2. Accounts and Access
  3. Elevated Role Request
Request elevated roles in the Azure systems, e.g., Intune, Sharepoint, Helpdesk, etc.
Banner 9
  1. Services
  2. Hardware and Software
Banner is a software application developed specifically for higher education institutions and is used to maintain alumni, financial, student and personnel data. There are two instances of Banner information, PROD and TEST. PROD has current/up to date information and TEST has the previous days data and is used mainly for testing of forms and processes.
Banner Document Management (BDM)
  1. Services
  2. Hardware and Software
The Banner Document Management system holds all documents pertaining to a student’s record. This system is maintained by the various owners of information in Banner.
Cell Phone Request
  1. Services
  2. Communications
Compliance
  1. Services
  2. Hardware and Software
Service is to check compliance of machines OS and Software and have the technicians remediate.
Distance Learning
  1. Services
  2. Teaching and Learning
In keeping with the University’s Values including but not limited to, access and quality, the Center for Instructional Innovation and Technology Services (CIITS) supports student learning through eCourses (Canvas) for online, hybrid and web-assist course delivery.
Docusign
  1. Services
  2. Hardware and Software
DocuSign allows documents to be created, routed and signed with an electronic signature.
EFax
  1. Services
  2. Communications
Guest Accounts
  1. Services
  2. Accounts and Access
PVAMU hosts many visitors on any given day. Some are visiting students, some are vendors on campus for meetings, some are participants in a PVAMU hosted conference.
Hotspot
  1. Services
  2. Communications
Internet Protocol (IP) Address/Firewall/DNS Service Request
  1. Services
  2. Infrastructure
Use this form to request a new IP address, Firewall rule change or DNS updates
IT Issues/Requests
  1. Services
  2. Report an Issue / Open a Ticket
Need help with IT needs? Open a ticket to request assistance from CITE
Laserfiche
  1. Services
  2. Hardware and Software
Laserfiche is the Document Management System that the university is currently using for document management.